Shake Shack Responds to Criticism Around ‘Korean-Style’ Fried Chicken Debut

Crowd-most loved burger chain Shake Shack has come less than hearth soon after a new, restricted-time “Korean-style” menu of hen sandwiches and sides drew accusations of cultural appropriation for its unfastened interpretation of Korean fried rooster.

The menu debuted nationwide 1 week ago and capabilities a sandwich with gochujang-glazed fried rooster and a white kimchi slaw nuggets and fries served with a gochujang sauce and a black sugar vanilla shake. Shortly following the reveal, some folks criticized the enterprise on the web for appearing to engage in cultural appropriation. Other social media consumers argued that incorporating things like kimchi and a gochujang sauce to a few of menu merchandise and labeling it “Korean-style” fried hen was a lazy interpretation of the beloved foods. Some others encouraged diners to pay a visit to nearby Korean dining establishments in their neighborhoods alternatively. “Yes, slap some gochujang on one thing and it’s korean,” Giaae Kwon, a Brooklyn-primarily based writer, tweeted.

Kwon, who first heard about the sandwich when it debuted at Shake Shack destinations across South Korea very last 12 months, tells Eater New York that the menu start in the U.S. seemed “like the most standard way to go about performing a Korean fried hen.”

Many others echoed the sentiment. “It feels like white people slapping alongside one another a bunch of points mainly because they understand it as Korean and then profiting off of these factors,” claims Dash Kwiatkowski, a standup comedian and podcast host based mostly in Providence, Rhode Island, who also tweeted criticism of Shake Shack’s new menu. “What will make it ‘Korean-style?’ Is it the fact that they set kimchi on a fried chicken sandwich? Due to the fact that’s not Korean-fashion fried chicken.”

The U.S. start was an iteration on a preferred gochujang fried chicken sandwich that experienced marketed properly at the chain’s 14 outlets in South Korea final fall, in accordance to the firm. The sandwich recipe was adjusted a little for the stateside launch, including adding a white kimchi slaw working with kimchi from Portland, Oregon-dependent Choi’s Kimchi Co.

Kwiatkowski and Kwon both equally famous that it was nice to see the chain partnering with a compact, family members-owned shop to supply the kimchi, but ended up disappointed to see that the hip, NYC-centered chain — which generally engages in buzzy chef collaborations — did not select to companion with a Korean cafe or a Korean chef to assist launch the menu in the U.S.

In a mobile phone interview, Shake Shack culinary director Mark Rosati stated that his group, together with staff from SPC Team — a gigantic food business based in South Korea that partnered with Shake Shack in 2015 to aid it expand in the nation — toured a assortment of fried rooster restaurants in Seoul while they have been creating the chain’s sandwich, such as Hanchu, Hyodo Rooster, Ungteori Tongdak, and Jung-ong Sweet & Spicy Rooster. They also sourced data on fried hen and Korean food in normal from food stuff writers and influencers Matty Yangwoo Kim (@hungrymatty) and Jason Kim (@mykoreaneats). But none of that details designed it into the announcement for the U.S. launch.

“I would really like to listen to what that research appeared like,” Kwiatkowski states. “If you’re going to consider to package a person else’s tradition as a rapid-foodstuff merchandise, the quite the very least you could do is really elevate somebody from that tradition, elevate some unique cooks and distinct restaurants.”

In response to the criticisms of cultural appropriation levied on the net, Rosati claims that he could “definitely see how an individual could assume this here” with the new menu start. “I can recognize to a place but I can never ever fully have an understanding of it, because it’s not my culture,” Rosati states. “It’s a thing that we want to hear to, and have an understanding of.”

This individual launch marks the initial time that Shake Shack has taken a menu merchandise that has performed nicely at one of its international spots and reinterpreted it for a nationwide rollout in the U.S., in accordance to the organization. The sandwich has been a work in development for the previous five yrs, Rosati states, and it debuted at Shake Shacks in South Korea late last year. The recipe was designed in collaboration with SPC Team.

When the sandwich appeared at Shake Shack’s South Korea locations, the item was labeled as a “Gochujang Chick’n Sandwich,” attaching a easy title to the menu merchandise. In the U.S., the nuggets and fries integrated in the new menu are labeled as “Korean Gochujang Chick’n Bites” and “Korean Gochujang Fries,” though the sandwich seems on menu boards as a “Korean-fashion Fried Chick’n.”

That wide, flattening identify of the sandwich, utilized as a catch-all expression lacking nuance or context, missed the mark, suggests NYC Korean restaurant owner Bobby Yoon.

“If you think about wasabi, or teriyaki sauce, or some type of a Chinese foodstuff, [it’s not labeled] as ‘Chinese-style,’” Yoon, the operator of Midtown Korean restaurant Yoon Haeundae Galbi, states. “They usually say, like, ‘teriyaki rooster,’ or ‘wasabi-flavored.’ But they do not just set it as, like, ‘Japanese-style.’” In the exact same way, Korean food in the U.S. is so various, Yoon suggests, that labeling a gochujang-sauced fried chicken sandwich with a blanket phrase like “Korean-style” does a disservice to the myriad flavors and preparations of Korean food.

“I’m not declaring that any person is undertaking a wrong factor,” Yoon states. “But I imagine that if they desired to set it as the identify [of the sandwich], I consider that they need to have set it as ‘gochujang’ or no matter what they feel that the Korean type is.”

A pile of reddish brown fried chicken with green garnishes sits on a white plate with a small pile of cubed, white pickled daikon radish sitting next to the chicken. The plate is set on a light wooden table.

Yoon Haeundae Galbi’s spicy fried rooster
Yoon Haeundae Galbi [Official]

Shake Shack’s Rosati suggests that, shifting ahead, the crew is “listening” to responses to the menu goods, but they’re not employing any changes dependent on what they’ve listened to so considerably. “We call it ‘Korean-style’ since it is our take on a classic Korean fried hen sandwich, and is a slight variation to the a single served in our South Korea Shacks,” he claims.

The corporation purposefully used “Korean-style” and “Korean-inspired” in all of the advertising for the start in order to signify that the sandwich was not actually an case in point of Korean fried rooster, Rosati states, which is frequently two times-fried and dressed with a selection of sauces and toppings. “It’s these a broad category,” Rosati suggests. “For us, it’s important to say, this is a variation of it. This is one thing that we draw inspiration from. This is not definitive Korean fried chicken.”

For some, the menu may well have been additional properly-received if “it appeared like they experienced finished more contemplating, and it appeared like they had been not just striving to financial gain off of [Korean food], but employing their platform to seriously open people’s minds,” Kwiatkowski suggests. “I’m just saying that people should really be much more considerate and additional respectful and seriously test to determine out how to elevate marginalized voices.”

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